Voice Logger / Call Center Solution.
Xtend Voice Logger.
Xtend Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines.
Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organisation. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.
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Xtend Outbound Dialer.
Interactive VAS Deployment Platform
Xtend OBD tries to reach more than thousands of people in diversified languages. Implementation results in overall productivity with perfect control over call operations in an organisation.
Xtend OBD can be utilised as a powerful tele-marketing tool to promote various programs, advertisements, offers and value-added services to customers with reduced cost and time.
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